I HIRED TRANSFER BUT THE DRIVER IS LATE. WHAT DO I DO?

Traffic in Rio is unpredictable and very heavy sometimes, so a 15 to 30 minutes delay is not uncommon. You can contact us by phone in order to check the status of your pick up. In rare cases, pick up may take longer than 30 minutes and we kindly ask for your patience as we have no control over that matter.

I NOTICED THAT SOME TOURS HAVE OPTIONAL TRANSPORTATION. IN CASE I DO NOT WISH TO HIRE TRANSPORTATION, HOW DO I GET TO THE PLACE I AM SUPPOSED TO BE?

We will inform you the exact address and time, by e-mail.